Introduction
Pilates classes and other fitness and exercise classes are supplied by Form and Flow Ltd whose registered office is at 25 Mollington Grove, Hatton Park, Warwick, CV35 7TU and whose registered company number is 13761183 subject to the following express Terms.
Your health and readiness to participate in face to face classes and online
Form and Flow ltd and its subcontractors are not health professionals. Classes online and face to face are for fitness and recreation purposes only.
By agreeing to these Terms and Conditions Members hereby confirm that they have no health problems (including without limitation cardiac irregularities; spinal, bone, joint, tendon or ligament injuries; spells of dizziness; asthma (or other breathing difficulty); diabetes, epilepsy or any allergy which may affect their participation in any sessions in person or online.
It is the Member’s sole responsibility to notify Form and Flow Ltd or the instructor before attending any session of any circumstances affecting their health which may be exacerbated through continued use of Form and Flow Ltd and/or which may have arisen or worsened since their last session.
Members are advised not to undertake strenuous physical activity without first seeking medical advice if they have concerns over their physical condition and wellbeing. Members with low/high blood pressure and/or cardiac irregularities should not attend class. If there is any doubt, the Member should consult their doctor.
Members participate at their own risk.
Entry
Management reserves right to refuse entry.
Booking, payments and cancellations
All bookings are made online by clients. It is clients responsibility to book, pay and amend class bookings. All bookings are to be made and confirmed through our booking software. All payments are to be made online via Direct Debit or Card Payment. We do not accept cash or cheques. All payments are final with no refunds.
Clients may cancel or amend bookings 12 hours before the start time of the appointment or class. Cancellations made prior to 12 hours of appointment or class will be credited back to the clients account. Cancellations made within 12 hours of the start time of the appointment or booking will not be credited back to your account.
In the event that Form and Flow Ltd cancel the booking, all credit will go back onto the clients account.
Form and Flow Ltd reserve the right to cancel or change class and appointment times at any given time.
Expiry of purchases
All Packs and Membership have their own expiry for credits. Dated from the date of purchase. This can be found in the T&C’s of each product.
Personal belongings
Personal belongings are brought onto Form and Flow Ltd premises at the Member’s own risk and Form and Flow ltd does not accept liability for any loss or damage whatsoever to such items.
Arriving on time
Please arrive 5 minutes prior to class/appointment start time. If you arrive late to a class it is at the instructors discretion to allow you to take part in the class. The start of each class compromises of a warm up activity, designed to reduce the risk of injury during class.
Safety and hygiene
Members must not walk around the studio barefoot if they have verrucas or similar foot complaints. Grip socks must be worn when using pilates apparatus including reformers, cadillac, barrel, combo chairs.
Members must clean down all apparatus after each use with the spray bottle and cleaning equipment provided.
Members must use the main entrance to the studio when entering or leaving the studio. Fire exits, which are clearly marked, are there in the interests of safety and Members must not interfere with these exits for any reason. In the event of a fire, Members are asked to make their way to the nearest available exit.
Smoking is forbidden in the studio.
Data Protection
We comply with data protection laws in relation to your personal data. Please see our Privacy policy for details of how we use your personal data.
Liability waiver
- I understand that my teacher is a qualified and insured Pilates mat class or studio teacher.
- I understand that Form and Flow Ltd is in no way responsible for the safekeeping of my personal belongings while I attend class.
- I will tell the teacher of anything painful / unusual I experience in the class and between classes.
- I will stop doing the exercise if I or s/he thinks I need to, or follow the alternatives my teacher gives me.
- I understand my teacher may offer me professional advice relating to my ability to exercise and s/he may consider it unprofessional to continue to teach me if I do not wish to follow that advice.
- I will keep my teacher updated on any changes in my medical condition.
- I understand that all exercise carries a risk and I voluntarily participate in Form and Flow Ltd classes with full knowledge that there is risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Laura Cooper, Samuel Thornton or ay subcontractor working on behalf of Form and Flow Ltd, its instructors or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
- I acknowledge that I have either had a physical examination and have been given my Doctors permission to participate, or that I have decided to participate in activity without the approval of my Doctor and do hereby assume all responsibility for my participation and activities, and utilisation of equipment in my activities.
- I understand that classes at Form and Flow Ltd involve hands-on correction and I hereby consent for my instructors to work this way.
- We reserve the right to change the advertised instructor if the instructor is unavailable due to illness or unforeseen circumstances. No money will be refunded if the class instructor changes. If the class is cancelled then you will receive a full refund.
- If there are not enough people booked into the class to run it for the term, we reserve the right to cancel the class. A class credit will be added to your account.
- I understand that Form and Flow Ltd will not be held responsible or liable for any injury or harm I sustain as a result of using live online or pre-recorded Pilates/exercise videos. This includes all information shared by email, video and text.
- The provisions of this liability section shall survive termination of this agreement.